Saturday, February 1, 2014

May I Please Have a Note?

The invoice for a sale I recently had came through with a request that read, "Could you please sent this to ..... with a note that says Happy Anniversary from ......." My response back to that customer, "I'll make up a nice card to send along with the Love Notes."

What most people don't know is this, when you purchase an item from my shop as a gift and is being sent to another address, I'll always create a card for the occasion.  I'm definitely into customer satisfaction.  

I've never been a fan of sending someone a present directly though a mail order merchant and then having to send a separate card in the mail (the card will never show up at the same time the package does) or phoning the recipient and telling them, "Hey, your Birthday present is coming from so and so, make sure you look for the package in the mail." How impersonal is that?

So, if you're thinking about purchasing a gift from my shop for a Birthday, Anniversary, Wedding, or any other occasion that is being sent to an address, other than your own, please make sure you ask for a card to go along with your gift. It really does complete the purchase and make your experience a truly pleasant one.

Happy Shopping !!


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